1.  PURPOSE OF COLLECTING PERSONAL INFORMATION

The data collected on website www.vnpt-technology.vn includes: full name, email, phone number, customer address. This is the information that we need members to provide when sending information for advice or buying products and let us contact with customers on the website to ensure the rights of customers.
In addition, members are responsible for promptly informing our website about unauthorized actions, abuse, breach of security, retention of registered names and passwords of third parties to ensure appropriate resolve.

2.  SCOPE OF USE OF INFORMATION

We use the provided membership information to:
  • Provide information about the product to customers if requested from customers;
  • Send marketing emails and promotions about products and related knowledge;
  • Send notifications about activities on the website;
  • Contact and deal with users in special cases;
  • At the requests of a judicial agency, including: Procuracy, court, police investigation agency related to certain law-breaking acts of customers.
3.  INFORMATIONS STORAGE TIME
 
  • Personal data of members will be stored until the administrators request to cancel. In any cases, personal information will be kept confidential on our server.
4.   EOPLE OR ORGANIZATION MAY ACCESS TO PERSONAL INFORMATION
 
  • The information collected from members will be accessed by administrators and the authorities when required.
5.   CONTACT

Customers may question about the collection and handling their personal information to the below address:
  • Vietnam Post Telecommunication Industry Technology Joint Stock Company
  • 124 Hoang Quoc Viet Street, Nghia Tan Ward, Cau Giay District, Hanoi
  • Phone: 024.37480921
  • Email: customer@vnpt-technology.vn
6.   ACCESS AND EDIT PERSONAL DATA ON THE E-COMMERCE SYSTEM:
 
  • Members have the right to check, update, adjust or cancel their personal information by contacting the website administrator to request.
  • Members have the right to submit a complaint about the information security content via contacting the website's administrators. When receiving these feedbacks, we will confirm the reported information and handle promptly depending on the level.
7.  MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS
 
  • Member personal information is committed to absolute confidentiality under the privacy policy. Collection and use of information of each member is done only with the consent of that customer unless otherwise provided by law.
  • Do not use, transfer, provide or disclose to any third party about the member's personal information without consent from the member.
  • In case of our server is attacked by a hacker, resulting in loss of member personal data, we will be responsible for reporting the incident to the investigating authorities for timely processing and notifying the members.
  • Absolutely confidential all information of members' online transactions including invoice information and digital vouchers.


The administrator requires individuals to provide all relevant personal information such as: Full name, contact address, email, phone, etc., and take responsibility for the legality of the above information when registering/purchasing. The administrator is not responsible, or resolve any claims related to that member's rights if the provided information is incorrect.